Frequently Asked Questions

We have been very fortunate in receiving donations of new & top quality preloved items from both well known retail outlets and private individuals. These are able to be sold at a reduced rate as they are very often one-of-a-kind samples or end-of-season pieces.

Sorry, this is not available, all items are posted out (with postage included in the cost price shown on the website for ease).

There is an option for anyone on our website to create a personal account when purchasing an item, this will save your basic details, so you do not have to re-enter them in future. You will also be able to view previous orders & save items to a "Wish-List". We do not have "Credit Accounts" - All items must be paid for upon purchase.

We have a simple returns policy. Please click here for full details. SNWOUTLET RETURNS POLICY 

We ship to the United Kingdom only.

Shipping cost is included in the price of the items on this website - Shipping will be by Royal Mail 1st class signed for delivery.